STORE POLICIES
Customer Service
We are a family-owned business dedicated to importing a variety of products to offer the BEST QUALITY and PRICE.
⭐️ US Seller
⭐️ E-commerce
⭐️ IN STOCK
⭐️ High Quality - Fast Shipping ⭐️
You can contact us through multiple channels and make direct purchases on our website.
WEBSITE: www.drsegnini.com
EMAIL: central@drsegnini.com
INSTAGRAM: @drsegnini
Privacy and Security
At DR SEGNINI HEALTH SERVICES INC, we work hard every day to serve you better when you purchase products marketed through the Company or use the services available on the Company's website or mobile applications. Protecting the personal data you share with us is a fundamental part of this. Therefore, we want you to know how we use it to provide you with a better and more personalized customer experience and how we protect it.
The data controller for your personal data is DR SEGNINI HEALTH SERVICES INC, located at 10239 FALCON PARC BLVD, ORLANDO, FL, 32832.
We invite you to read our Privacy Policy in detail, and if you have any questions, please contact us at central@drsegnini.com
What does this policy cover?
This document, hereinafter referred to as the “Privacy Policy” or “Policy,” explains in detail the types of Personal Data we collect about you when you interact with us directly or indirectly. It also explains how we use and protect your Personal Data, with whom we share it, what your rights are, and how you can exercise them.
What do we use your data for?
By granting us your consent by accepting this Policy, we have the right to process your data for the following purposes:
a. The main purpose is the administration and execution of the contracts you enter into with or through the Company and the administration and provision of the benefits granted to you by the Company. This means that you authorize us to:
(i) manage the execution of the contract(s) you enter into with or through the company, address your inquiries, complaints, requests, and other actions we must take to manage these contracts.
(ii) Process your personal data so that you can participate in and use the benefits through any of the communication, sales, or redemption channels, both in person and remotely.
(iii) contact you with information about products provided by the company and, in general, manage inquiries, requests, and complaints related to them.
(iv) fulfill marketing objectives; this means that DR SEGNINI HEALTH SERVICES INC may develop a user profile (individual or aggregated) by applying predictive models or not, and in this way, improve the products that are marketed. They may also send you offers, promotions, and advertisements for products and services that are preferred by our users in general, or by you in particular, and invite you to participate in contests offered by DR SEGNINI HEALTH SERVICES INC.
(v) analyze and prepare statistical studies on the consumption interests and purchasing habits of our users and, in general, on matters relevant to the preparation of market studies or marketing campaigns, whether our own or those of third parties. (vi) To develop commercial activities, including after-sales services, of a general nature or directed specifically to you, aimed at improving your customer experience, for example: informing you about the status of your orders or events related to the exchange or purchase of products at DR SEGNINI HEALTH SERVICES INC, automatically completing the necessary documents to carry out your transactions, conducting satisfaction surveys, personal data update campaigns, and carrying out collection activities.
(vii) To contact you through our communication channels, both physical and digital, such as: letter, call center, email, social media platforms like Facebook, Instagram, or text messages (via SMS, website, or mobile applications), WhatsApp, or other similar platforms, using the cell phone number you have registered or any other contact information you provide us, in order to send you information related to the purposes described in this section.
What safeguards does DR SEGNINI HEALTH SERVICES INC take to protect your personal data?
The Company maintains the physical, electronic, and procedural safeguards required by legal regulations regarding the collection, storage, and transfer of your Personal Data, and periodically evaluates their effectiveness. The purpose of these security measures is to prevent unauthorized or unlawful access, or the accidental loss, destruction, or damage of your Personal Data.
Therefore, when the Company collects data through its website or mobile application, it does so through a secure server that uses protection programs. In addition, the Company's security procedures require that proof of identity may sometimes be required before we can provide you with information about your Personal Data.
In the case of electronic payment card information, the Company also uses systems that encrypt the information, preventing fraudulent use. While it is not possible to guarantee this completely, these systems have proven effective in handling confidential information, preventing access from external threats (e.g., hackers). Notwithstanding the foregoing, we recommend that you do not send unencrypted credit or debit card data or use public or unsecured websites or computers. Please note that you are solely responsible for protecting against unauthorized access to your password and computer.
Finally, it is important to note that the DR SEGNINI HEALTH SERVICES INC website may provide access through links to different websites belonging to external entities, companies, institutions, or organizations. Falabella will not be responsible for any personal data you may register on such websites.
Orders
All orders are prepared within one business day. Please access our catalog or price list to view the characteristics and specifications of the products. You can contact us via chat. We will prepare your order as soon as possible. We look forward to hearing from you!
Payment Methods
• Credit/debit cards
• PAYPAL
• Apple Pay
SHIPPING POLICY
*Free national shipping included with your purchase, shipped 1-2 business days after payment.
RETURN AND REFUND POLICY
*After receiving the item, contact the seller within 30 days. If your product is defective or no longer works, you have 1 month from the date of receipt to claim the legal warranty.
*Products must be returned in their original packaging in good condition, without damage or signs of tampering with the warranty seals.
*The warranty will be processed as a money-back refund once the return is confirmed and after inspection and acceptance that the product arrived in its original packaging and without signs of misuse or broken warranty seals.
*Return shipping: The buyer pays for return shipping. Everything has a solution. If you need to exchange or return a product, here's what you need to do, depending on its size. Return shipping costs will be the responsibility of the customer, and you won't need to print anything; you just need to return the product as you received it, with all its tags.
*PRODUCTS FOR PERSONAL USE SUCH AS UNDERWEAR are not accepted for return.